Custom email - workflow

How to
#1

Hello,

I created workflow with custom email and following fields:
Client: ${doo.model[“client”]?.value?.companyName ?? ‘’}
Instance: ${doo.model[“instance”]?.value?.name?.$$list ?? ‘’}
Module: ${doo.model[“module”]?.value?.module?.$$list ?? ‘’}

When email is generated the client field is populated without issues but unfortunately for the instance and module values are blank. I assume its because instance and module is a picklist with multiple choice. Is there a way around it how to show values in the email from instance and module?

#2

Hi,

Try switching WF from server to client. For NM binding, the values on the server may not be complete.
image

#3

Hi, thank you for for the suggestion. I switched off run on server but the values remain blank in the email.

#4

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In my test application I have WF. Trigger: When record change → Action: send email. This is a server WF and I insert a field like NM _$$list into the body of the email. The values are correctly displayed both in the WF log and in the body of the email.

#5

Thank you for the screenshot.
Screenshot 2025-07-21 at 13.28.52
In my WF
Screenshot 2025-07-21 at 13.33.35
+1 WF condition (wf continues if the condition is met - Type of access = Support
When email notification is generated then it only shows the client value.

Also if I disable run on server, then it doesnt show who created a new record in the email notification.

#6

Hi,

please send me an email to support@tabidoo.cloud cause I have not found a reason for this behavior.

Thank.